Shipping Policy
ORDER STATUS & TRACKING
When your order is shipped out, we will update a tracking code via email so that you can stay up-to-date with your order status.
SHIPPING & DELIVERY POLICY
• We usually ship your packages with USPS (For US addresses) and Singpost (For non-US countries). It usually takes a week or 2 to process before shipping.
• Please don’t provide us addresses under PO Boxes, military and restricted areas, all naval ports and Jurong Island. All carriers refuse to ship to these areas.
• If an item is lost/damaged during shipping, we’ll do everything we can to resolve the situation. In many cases, that means sending a new product to the buyer at no additional cost.
• For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.